Wednesday, December 12, 2007

iPod Touch Vista 64 Not Compatible Problems and Complaints

UPDATE: January 21, 2008
I updated iTunes to 7.6.0.29 a couple days ago on my Vista 64 bit system and it's working like a charm. Better late than never I suppose. Also Apple is offering some of those mini-apps such as Weather, Stocks, and Email for a price of $20 in what they call the "January Software Update". Tough luck for me or anyone else who got the Touch without those apps because the iPod Touch units now on sale comes with them for free. That definitely doesn't make me any more a fan of Apple....

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I got my Apple iPod Touch today. I had never used an iPod, but recently received a $150 Apple Store gift certificate, so I used it to buy the Touch. The device is very sleek and slim. Upon powering it on it showed an icon asking me to connect it to my computer. In the box there wasn't even a charger, so presumably you're supposed to charge it by keeping it connected to your computer via USB. But what if you're out of town and don't have your computer with you? Or what if you turn off your computer? That's pretty cheap to not even include an AC charger for such an expensive product. WOW.

So I connect the iPod Touch to my computer, and Windows instantly found it as an "Apple iPod". I waited but nothing happened. I double-clicked the icon and nothing happened. I checked the instructions and apparently you're supposed to go online and download iTunes in order to sync media to the iPod. I proceeded to download the latest version, which was 7.5. The install went fine but towards the end it gave an odd ball error: "iTunes was not properly installed. If you wish to import or burn CDs, you need to reinstall iTunes." WTF? I clicked OK and it seemed to launch iTunes fine, but then I got this message:

"This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes."

WTF again. Now I am running Windows Vista Premium 64 bit (and another laptop running Vista Ultimate 64bit), and I wondered why the iTunes didn't spit out an error even before it started the install. So I went online, and was flabbergasted to discover that, guess what, THERE IS NO 64-bit version of iTunes, which meant I couldn't use the iPod with Vista 64!

After doing more research I saw people having the same plight from MONTHS ago. This is just totally unacceptable. This is ridiculous and frankly a slap in the face against all Windows power users. If I had known about this I would not have ordered the friggin thing- at least not until it's supported by Vista 64 (if ever?) No where did I see on the iPod Touch page was there a disclaimer that it wouldn't work with 64bit versions of Windows. In fact this is what it said on the product page regarding the PC OS requirement:

"Windows Vista or Windows XP Home or Professional (Service Pack 2 or later)"

Er- I'm using Windows Vista, and it's not working- false advertising!

I suppose there is little I can do in the for now other than to boot up my old Windows XP laptop, install iTunes on there, and copy the hundreds of songs I have from my main computer to it. Thanks for wasting my time Apple.... This is ridiculous- I wouldn't be surprised to see lawsuits pop up from some disappointed Windows 64 users after Christmas regarding this fiasco.

:end vent

Saturday, December 8, 2007

"Upload Failed" Error in Gallery 2

I kept having these Upload Failed "" error when I was uploading pictures to my install of the excellent Menalto Gallery webapp software. I tried various ways of uploading- the upload applet & the form-based way but nothing worked. I wondered why certain images (the smaller sized ones) uploaded fine while the others failed. Well it turns out that it's a PHP issue- in php.ini you will see this line:

; Maximum allowed size for uploaded files.
upload_max_filesize = 2M

The default is set to 2 megs, which means anything larger than 2 megs would not be allowed to be uploaded. So simply change it to something like 16M and the uploading will work. Remember to restart the webserver in order to have updated php settings take effect.