Right-clicking problem on Microsoft Habu Mouse & Bitching about Terrible Logitech Tech Support

So I've had this Microsoft Habu gaming mouse for a while now sitting in a box. I hadn't used it in a long time because it had some problem that I couldn't remember. But now I needed a mouse because my Microsoft Trackball Explorer was giving me problems not being responsive. So I plugged in the Habu and starting working with it. No problem until I needed to do a copy-and-paste within a Putty ssh window. Bascially a single-right click would paste text into the window, but clicking on the right button once on the mouse resulted in two or three pastings of the same text. Ah- so that was the problem I had before with it.

I looked online and noticed that it has a 3 year warranty, and the mouse was manufactured in December of 2006. So I called up Microsoft Support at (800) 642-7676 and will be getting a replacement shipped to me in 7 to 10 business days.

This experience was certainly better than the one I had with Logitech tech support recently. I have the Logitech Z-5450 speakers, and the rear left for some reason doesn't power up any more. It's only been a year and three months (the speaker set has a two year warranty) so I called up Logitech. The lady I spoke to told me to fax my receipt in, so I did. About 10 days later I called back and they said I needed to send in the control module of the Z-5450, and that upon receiving it they would send me the Z-5500. I was not happy because firstly the lady never told me to ship in the control module or else I would've done it right away. And even more aggrevating was that they insisted on sending me the Z-5500 because they said they no longer had the Z-5450. "Johnny" try to put one over me on how the Z-5500 retails at $499 and way more expensive than the $209 I paid for the Z-5450. He also said that the Z-5500 was an "upgrade" to the Z-5450. I told him that the Z-5450 was always more expensive because of the wireless rear speakers but he pretty much told me I'm a liar/idiot. So I asked for his manager and all of a sudden his tone became less belligerent. The manager then came on and told me that he would look around and see if he could find a rear wireless speaker for me and let me know the same day or the next day at the latest. And well, that was almost a week ago. I think I'm going to have to file a Better Business Bureau (BBB) complaint. Definitely really bad customer service by Logitech. I'm going to have to think twice about purchasing their products in the future.